Together we create
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What is the process for a custom crafted piece of jewellery?
1. Come into the shop and meet the maker of your special piece and enter our creative world!
2. Work with us on the details of the project, such as the design, the materials and the gemstones we will use.
3. Meet with us in the gallery to see 1-3 sketches or CAD images. A deposit is taken before we start the CAD process.
4. Refine the sketches or CAD images , and choose one.
5. Once there is a full and clear understanding of your request, an estimate will be prepared for you. Once you receive your estimate, it will be valid for 2 weeks, due to the fluctuating price of gold, and platinum.
1. Come into the shop and meet the maker of your special piece and enter our creative world!
2. Work with us on the details of the project, such as the design, the materials and the gemstones we will use.
3. Meet with us in the gallery to see 1-3 sketches or CAD images. A deposit is taken before we start the CAD process.
4. Refine the sketches or CAD images , and choose one.
5. Once there is a full and clear understanding of your request, an estimate will be prepared for you. Once you receive your estimate, it will be valid for 2 weeks, due to the fluctuating price of gold, and platinum.
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6. Once your choice is made you pay a 40% deposit to start the work.
7. Option to see the wax model before completion for final approval, if you wish.
8. Pick up your finished piece, complete with an independent appraisal ( for purchases over $1000.00) and pay the remaining balance. Feel free to take advantage of our free gift wrapping!
*If we bring diamonds and in for you from our suppliers, they will be held for you for 1 week maximum, before being made available to other customers.
*Gemstones valued at $5000 or more must be paid for in full when your order is placed.
Viewing Stones
We have a wide variety of finished jewellery containing precious gemstones in our showcases, and loose stones in our safe for you to see in person. Once you have a clear idea about what you are looking for, our designers can provide a gem showing for you based on your specific requests. We are able to borrow gems from our dealers and bring in a wide variety of stones for you to choose from. We will bring in gems that are at your budget, above and below, so you can appreciate what the differences are with them.
Coloured gemstones are graded individually based on each of their unique characteristics and we are happy to give you more details about that based on your wishes When you visit our gallery we have a variety of charts and visual tools to help you understand more about diamonds and their grading qualities. When you sit down to meet with one of our in-house designers they will go into much more detail with you as well.
Providing gems for you to look at is considered part of our customer service approach and there is no obligation to purchase or a fee. Considering a lab grown stone? We also have access to lab grown diamonds. Lab grown sapphires and coloured stones are also readily available, and range greatly in quality and price.
We have a wide variety of finished jewellery containing precious gemstones in our showcases, and loose stones in our safe for you to see in person. Once you have a clear idea about what you are looking for, our designers can provide a gem showing for you based on your specific requests. We are able to borrow gems from our dealers and bring in a wide variety of stones for you to choose from. We will bring in gems that are at your budget, above and below, so you can appreciate what the differences are with them.
Coloured gemstones are graded individually based on each of their unique characteristics and we are happy to give you more details about that based on your wishes When you visit our gallery we have a variety of charts and visual tools to help you understand more about diamonds and their grading qualities. When you sit down to meet with one of our in-house designers they will go into much more detail with you as well.
Providing gems for you to look at is considered part of our customer service approach and there is no obligation to purchase or a fee. Considering a lab grown stone? We also have access to lab grown diamonds. Lab grown sapphires and coloured stones are also readily available, and range greatly in quality and price.
Providing your own Stone
Have you inherited some jewellery or have an existing stone that you would like to incorporate into a new piece of jewellery? We can remove your stone from its old setting and design something new for you! We think this is a lovely way to honour the past but also a great way to have a new design that is a reflection of you. We can have it re-cut or re- polished as well. We will however, assume no liability for your stone if it is damaged during the setting process, however we do our best to never have that happen. We use only the finest craftspeople. We will replace any stone we sold to you at our expense should there be damage to it from setting.
Purchasing diamonds online hurts small independent business people and does nothing to grow the local economy. Unfortunately today there are a number ways for people to access diamonds that are being sold at wholesale prices on-line. This situation makes it very hard for consumers to understand the true value of a stone and hard to know who to trust when buying one. Ironically, we have had customers ask us to validate their on-line purchases, because they trust our expertise, but they want to pay the lowest possible prices. Our expertise is worth something and therefore it needs to cost something. We believe in the importance of bricks and mortar business and the value they add to a city and culture and life. Please reconsider your on-line diamond purchase and keep it local, keep it real and do the right thing.
Have you inherited some jewellery or have an existing stone that you would like to incorporate into a new piece of jewellery? We can remove your stone from its old setting and design something new for you! We think this is a lovely way to honour the past but also a great way to have a new design that is a reflection of you. We can have it re-cut or re- polished as well. We will however, assume no liability for your stone if it is damaged during the setting process, however we do our best to never have that happen. We use only the finest craftspeople. We will replace any stone we sold to you at our expense should there be damage to it from setting.
Purchasing diamonds online hurts small independent business people and does nothing to grow the local economy. Unfortunately today there are a number ways for people to access diamonds that are being sold at wholesale prices on-line. This situation makes it very hard for consumers to understand the true value of a stone and hard to know who to trust when buying one. Ironically, we have had customers ask us to validate their on-line purchases, because they trust our expertise, but they want to pay the lowest possible prices. Our expertise is worth something and therefore it needs to cost something. We believe in the importance of bricks and mortar business and the value they add to a city and culture and life. Please reconsider your on-line diamond purchase and keep it local, keep it real and do the right thing.
